Shipping & Delivery Policy

Delivery Areas

We provide nationwide delivery across Bangladesh. Our primary service areas include:

  • Dhaka Division: Same-day to 2 business days
  • Chittagong Division: 1-2 business days
  • Other Divisions: 2-5 business days

Shipping Methods

Standard Delivery
  • 3-5 business days
  • ৳60 within Dhaka
  • ৳120 outside Dhaka
  • Free for orders over ৳2000
Express Delivery
  • 1-2 business days
  • ৳150 within Dhaka
  • ৳250 outside Dhaka
  • Available for urgent orders

Processing Time

3D printing orders require processing time based on complexity:

  • Simple Models: 1-2 business days
  • Complex Models: 3-5 business days
  • Large Orders: 5-7 business days
  • Custom Designs: 7-10 business days

Order Tracking

Once your order is shipped, you will receive:

  • SMS notification with tracking details
  • Email confirmation with delivery timeline
  • WhatsApp updates (if opted in)
  • Real-time tracking through our website

Delivery Partners

We work with trusted delivery partners including:

  • Pathao Courier
  • Steadfast Courier
  • SA Paribahan
  • Local delivery services
Important Notes:
  • Delivery times may vary during holidays and adverse weather
  • Remote areas may require additional 1-2 days
  • Large or fragile items may require special handling
  • Signature confirmation required for orders over ৳5000